Terms and Conditions
Responsibilities when using ResalaHub messaging services.
The service
ResalaHub provides tools to connect messaging channels, submit messages and manage customer responses. Availability depends on your package, connected devices and external providers. Email delivery requires a connected sending service and verified senders.
Accounts and credentials
Provide accurate account information, protect passwords and API keys, and grant access only to authorized staff. You are responsible for the phones, messaging accounts and content you connect or submit.
Acceptable use
Use the service only with phones and accounts you are authorized to control, and for lawful communication. Do not use it for fraud, impersonation, harassment, credential theft, unauthorized access or interception of private messages or verification codes.
Anti-spam policy
Send messages only to recipients you are permitted to contact. Obtain any required consent, identify your business, honor opt-out requests and maintain appropriate consent records. Do not use purchased lists for unsolicited messaging or attempt to bypass carrier and provider restrictions.
Packages and carrier charges
The selected package determines allowances and feature access. SIM and other provider charges are separate from ResalaHub charges. Review the price and applicable billing terms before purchasing a plan. Purchases are one-time monthly or yearly terms, with no automatic renewal. Contact info@resalahub.com for billing questions.
Delivery and availability
An accepted request is not a guarantee of delivery. Phones need connectivity, permissions and carrier service. Interruptions, delays and failures may occur. Check message status before retrying; repeated submissions can create duplicate messages. Do not rely on this service as the sole channel for emergency communications.
Suspension and account closure
Access may be restricted to address abuse, security incidents or package limits. You can disconnect channels and request account closure. Disabling an account does not automatically erase retained records; see the Privacy Policy and contact info@resalahub.com for deletion requests.
Service questions
Contact info@resalahub.com with service questions.