Anti-spam and consent guidance
Send messages people expect, from a business they recognize, with a clear way to stop unwanted communication.
Obtain and record permission
Before promotional outreach, establish the permission required for your audience and channel. Keep records of when and how a customer agreed. A phone number on an invoice or public website is not automatically permission for marketing messages.
Identify yourself and honor opt-outs
Make your business identity clear and give customers an appropriate way to decline further marketing. Process opt-outs promptly in your own contact workflow. Do not assume the individual-send API maintains a marketing suppression list for you.
Avoid unsolicited bulk messaging
Do not use purchased or scraped lists for unsolicited messages. Limit frequency, keep content relevant and review complaints. Send abuse reports to info@resalahub.com with the sender, time and message identifier when available.