WhatsApp API for customer conversations
Connect your WhatsApp number to the tools your business already uses. Send appointment confirmations, share order updates and collect customer requests in one workspace.
Keep the conversation connected
A booking should not end at a confirmation screen. Use the WhatsApp text API to send the next useful update from your application, with an international recipient number and a clear message. Your workspace keeps the linked session separate from other customers’ accounts.
Turn questions into organized requests
Configure a chatbot for appointments, frequently asked questions and team handoff. Review submitted answers in the responses dashboard, open each request and record your team’s follow-up. English and Arabic interfaces help your team work in its preferred language while preserving customers’ original answers.
Connect, check, then send
Link the number in the customer panel, create a workspace API key and check GET /v1/whatsapp/session. Send only when the session is ready. POST /v1/whatsapp/messages accepts to and text; check history before retrying an uncertain result. This integration uses a linked WhatsApp session and is not presented as the Meta Cloud API.
POST /v1/whatsapp/messages
{
"to": "+966502214471",
"text": "Your appointment is confirmed."
}Frequently asked questions
Can I switch the connected number?
Disconnect the existing session in the customer panel and link the replacement number. Each workspace supports one linked WhatsApp number.