RESALAHUB

About us

ResalaHub brings SMS, WhatsApp conversations and customer-response management into one workspace for service businesses and the developers who support them.

OUR PURPOSE

Make every customer conversation easier to manage.

From the first question to the next appointment, businesses need a clear picture of what was sent, what the customer answered and what happens next. ResalaHub brings these everyday tasks together so your team can spend more time helping customers.

One workspace

Keep linked messaging channels and customer requests close to the people managing them.

Two interface languages

Work in English or Saudi Arabic while keeping each customer’s original message intact.

Built for real workflows

Connect booking, order and support workflows through documented APIs and configurable chatbots.

From a message to the next step

  1. Connect

    Link your SMS phone or WhatsApp number to your workspace.

  2. Converse

    Send useful updates and collect customer answers through your chatbot.

  3. Follow up

    Review responses, update request status and record your team’s follow-up.

Built around everyday customer work

A salon needs appointment details. A shop needs to confirm an order. A service team needs to know who followed up. ResalaHub connects messaging with these practical tasks through linked channels, chatbot requests and a customer responses dashboard.

English and Arabic, with customer context intact

Teams can work with English or Saudi Arabic interfaces. Customer messages and submitted answers remain in their original language, helping staff respond to the person in front of them instead of losing meaning through automatic interface translation.

A clear view of what is available

SMS through a linked Android phone and WhatsApp session messaging are available. Email and campaign execution are not yet implemented. We describe connection checks and delivery results separately so teams can make decisions from the actual message state.